Frequently Asked Questions

Please see our tutorial linked here.

Yes, as long as it's embedded (outlined) in the document. If you are using Illustrator or InDesign, highlight the text, select 'type' in the top menu and choose 'create outlines'. In Microsoft Word, click the 'options' tab. Once that's open, switch over to the 'save' tab. Select 'embed fonts in the file' and click 'ok', then re-save your file.

This comes down to the number of pixels in your image. To ensure the image will be defined, we recommend images are between 150 dpi and 300 dpi (dots per inch). Higher resolution is preferable; anything less than 100 dpi may appear pixelated.

Unfortunately, Microsoft Word is not a print-ready format. More modern versions of Microsoft Word can save files as a PDF, which is okay to send us. To save as a PDF, click 'file', and then 'save as', and select 'PDF' as the format instead of '.doc'. If there is no option in your Word version, there is an online tool that will convert your Word file for free, zamzar.com. Please check the converted file carefully as elements of your design may move or change during the conversion.

Bleed is the area outside the trim marks which should have continued color or design from your artwork. The typical amount of bleed is 0.125" outside of trim but depending on the press we may request 0.25" bleed (see our specific product pages for detail). Even though the bleed area will be cut away, having the full amount of requested bleed ensures there will be no unprinted, white edges on the final trimmed piece.

Yes, depending on the chosen product double-sided printing is sometimes available. See the ordering choices on our specific product pages for more detail.

We offer bifold (one fold resulting in a 4-panel piece) and trifold (two parallel folds resulting in a 6-panel piece).